Harry smith

Trainings

Harry smith delivers all kind of training programs ranging from leadership training programs for corporates to student development training programs. Below is the list of some training programs delivered

CORPORATE TRAINING PROGRAMS

LEADERSHIP SKILLS TRAINING
EMOTIONAL INTELLIGENCE
ATTITUDE SKILLS
COMMUNICATION SKILLS
TELEPHONE ETTIQUITES
BUSINESS WRITINGS
MOTIVATION TRAINING
INTERPERSONAL SKILL
EMAIL ETIQUETTES
INTERVIEWING SKILLS
CONFLICT RESOLUTION

DECISION MAKING
TIME MANAGEMENT
STRESS MANAGEMENT
PROFESSIONAL PRESENTATION
NEGOTIATION SKILL
PEOPLE MANAGEMENT
PERSONALITY DEVELOPMENT
EFFECTIVE MEETING SKILL
TRAIN THE TRAINER
ENGLISH LANGUAGE TRAINING
TEAM BUILDING

BPO TRAINING

Harry smith also provides BPO training programmes, International voice contact centers occupy majority of the ITES business sector. Sixty percent of the industry comprises of voice based work with high dimensions of commercialized business. Over the years, Indian BPO industry has established itself as the market leader in terms of voice related work and it is ready to take up high end sophisticated services. For an international contact center to run successfully we need professionals who can speak and understand the English language. We provide complete end to end pre process training which includes

VOICE AND ACCENT
ENGLISH LANGUAGE

CUSTOMER SERVICE

U.S/U.K CULTURE TRAINING

STUDENT DEVELOPMENT PROGRAMME

We also provide student development training program’s to the colleges where the students are nurtured and given an insight about the corporate world. Students are given a comprehensive training program on interview skills, interpersonal skills and English language.
The corporate world is entirely different and unique it sometimes feels very hard to adapt to the circumstances, the transformation takes time. Many students fail to compete in the corporate world and lose the war of survival as a result of which they walk out and give up this world. Let me tell you one thing my student friend’s talent, knowledge and skill alone will not pay off to have a good relationship with your boss or colleagues, neither of these attributes alone will make you a leader. Our training programs equip the students with all sophisticated techniques on how to endure in the corporate world.

STUDENT DEVELOPMENT TRAINING MODULES – 10 GEMS OF CORPORATE TRANSFORMATION

MOTIVATIONAL TRAINING

ATTITUDE SKILLS TRAINING

INTERVIEW SKILLS

GROUP DISCUSSION

LEADERSHIP SKILLS

TIME AND STRESS MANAGEMENT

COMMUNICATION SKILLS

TEAM BUILDING

DECISION MAKING AND PROBLEM SOLVING

OFFICE POLITICS

STUDENT DEVELOPMENT TRAINING – ENGLISH LANGUAGE

ENGLISH LANGUAGE TRAINING is another important aspect of students development programme. We have recognized that the students who are academically successful sometimes fail to crack the interview this is because of the fact they lack English communication skills they are not able to express their ideas to the fullest. These respective students when analyzed have established that they are influenced a lot by their mother tongue, they usually make mistakes in grammar and vocabulary. Out training not only addresses these tribulations, but also educate on voice and accent which is important for communicating with clarity along with the body language required for non verbal communication.